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FAQ

FAQ

  • Order Issues

    A
    1.Can we combine many items size in one container in my first order?
    Yes, you can. But the quantity of each ordered item should reach our MOQ.

    2.What is the normal lead time ?
    A. For normal plastic products, we will finish the goods around 15 work days after we receive your deposit.
    B. For customized products,like print,customized colors,painting,we may take 25-28 days after we received your deposit

    3.What is your payment term?
    T/T. Western Union. Paypal .Money Gram,etc

    4.What is your shipping way?
    We will help you to choose the best shipping way according to your detail requirements.By sea, by air, or by express, etc.
     
    5.How do you control the quality?
    We will make samples before mass production, and after sample approved, we will begin mass production. Doing 100%
    inspection during production; then do random inspection before packing;taking pictures after packing. 

    6.If any quality problem, how can you settle it for us?
    If any breakage or defect products were found, you must take the pictures from the original carton.All the claims must
    be presented within 7 working days after discharging the container. This date is subject to the arrival time of container.
    We will advise you to certify the claim by third party, or we can accept the claim from the samples or pictures you present,
    finally we will completely compensate all your loss.

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  F. 23rd, Huiya Building, No. 1107 North Tiantong Rd, Ningbo, China 315410
  0086-574-88390029

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